Meet the Hand in Hand Staff

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Norma Gallegos

Program Director

DOJ/BIA Accredited Representative

Formally launched by World Relief Spokane, in June 2015 became accredited Federally by the Department of Justice through the Board of Immigration Appeals (BIA). Has a passion and love for serving immigrants from all countries and backgrounds on the North Central Washington area. Believes that we all have equal participation in learning from each other valuing multiple cultures. With many years of education and experience with the DOJ, Norma brings a well rounded community service to our valley and families.  

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Johanna Ruelas

Operation Manager

Has joined our team since September 2021.  She brings a new prospective to our small office. With a new set of eyes and work flow, Johanna is ready to serve the community and her staff. She is ready to take HIH to a new level and reach a new potential. 


Monica Valle

Office Assistant

Has been at Hand in Hand Immigration Services for over a year. She is here to serve and help you with answers about our program and orient on how to become a citizen. The best moments at Hand in Hand for Monica is when she gets to help a future citizen work for their American dreams. 


Alejandra Rodriguez


Started as a volunteer over three years ago. Has brought in her skills as our Community Outreach Worker, helping Hand in Hand with the message about our ten step program to different counties in Washington State. As well as  collaborates with other agencies in our community to bring resources in our valley.